We only ship within the US at this time and will expand to Canada and Mexico very soon. Check back later.

We offer tiered, flat rate shipping options. For order subtotals up to $99, shipping is $9.99. For order subtotals of $100-$149, shipping is $14.99. Order subtotals of $150+ will receive free shipping. Orders are processed within 3-5 business days of receipt with a standard transit time of 5-7 business days.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can resolve the issue promptly. We accept unused items in their original packaging within 14 days of delivery. All returns are subject to a $20 restocking fee and we only accept products that were purchased directly from our online store. If you purchased one of our products through a local shop or another online site, please refer to their return policy. Items that do not meet our return guidelines—such as those missing packaging, damaged, or used—will not be refunded nor returned to the buyer. Refunds will only be issued to the original payment method. To initiate your return, please send us an email to orders@ehamiltondesigns.com with your order number and the item(s) you’d like to return for a pre-paid label.

After an order has been placed, it cannot be cancelled and we do not accept exchanges. If you would like a different item, including color, than the one you originally ordered, you will need to refer to our return policy above and place a new order for the desired product(s).

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